PRIVACY POLICY
Introduction
Protecting your private information is our priority. This Privacy Policy describes the information and data collection, storage, and use practices and policies of Southwest Valet, LLC on the website at southwestvalet.com (along with all subdomains, collectively, the “Website”).
This Privacy Policy is only applicable to the Website and not to any other websites that you may
be able to access from the Website, each of which may have data collection, storage, and use
practices and policies that differ materially from this Privacy Policy. When you leave the
Website via a link to another website, you are subject to that site’s Privacy Policy, Terms of Use,
and other policies (“Third Party website policies”) applicable to that site and you should review
the Third Party website policies.
By using the southwestvalet.com website, you consent to the data practices described in this statement.
Collection of your Personal Information
In order to better provide you with products and services offered, southwestvalet.com may collect
personally identifiable information, such as your:
- First and Last Name
- Mailing Address
- E-mail Address
- Phone Number
If you purchase southwestvalet.com products and services, we collect billing and credit card
information. This information is used to complete the purchase transaction.
We do not collect any personal information about you unless you voluntarily provide it to us.
However, you may be required to provide certain personal information to us when you elect to
use certain products or services. These may include: (a) registering for an account; (b) entering sweepstakes or contests sponsored by us or one of our partners; (c) signing up for special offers
from selected third parties; (d) sending us an email message; (e) submitting your credit card or
other payment information when ordering and purchasing products and services. To wit, we will
use your information for, but not limited to, communicating with you in relation to services
and/or products you have requested from us. We also may gather additional personal or non-
personal information in the future.
Use of your Personal Information
southwestvalet.com collects and uses your personal information to operate and deliver the services you
have requested.
southwestvalet.com may also use your personally identifiable information to inform you of other
products or services available from southwestvalet.com and its affiliates.
Sharing Information with Third Parties
southwestvalet.com does not sell, rent or lease its customer lists to third parties.
southwestvalet.com may, from time to time, contact you on behalf of external business partners about a
particular offering that may be of interest to you. In those cases, your unique personally
identifiable information (e-mail, name, address, telephone number) is not transferred to the third
party. southwestvalet.com may share data with trusted partners to help perform statistical analysis, send
you email or postal mail, provide customer support, or arrange for deliveries. All such third
parties are prohibited from using your personal information except to provide these services to
southwestvalet.com, and they are required to maintain the confidentiality of your information.
southwestvalet.com may disclose your personal information, without notice, if required to do so by law
or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or
comply with legal process served on southwestvalet.com or the site; (b) protect and defend the rights or
property of southwestvalet.com; and/or (c) act under exigent circumstances to protect the personal safety
of users of southwestvalet.com, or the public.
Tracking User Behavior
southwestvalet.com may keep track of the websites and pages our users visit within southwestvalet.com, in order to determine what southwestvalet.com services are the most popular. This data is used to deliver
customized content and advertising within southwestvalet.com to customers whose behavior indicates
that they are interested in a particular subject area.
Automatically Collected Information
Information about your computer hardware and software may be automatically collected by
southwestvalet.com. This information can include: your IP address, browser type, domain names, access
times and referring website addresses. This information is used for the operation of the service,
to maintain quality of the service, and to provide general statistics regarding use of the
southwestvalet.com website.
Use of Cookies
The southwestvalet.com website may use "cookies" to help you personalize your online experience. A
cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be
used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you,
and can only be read by a web server in the domain that issued the cookie to you.
One of the primary purposes of cookies is to provide a convenience feature to save you time. The
purpose of a cookie is to tell the Web server that you have returned to a specific page. For
example, if you personalize southwestvalet.com pages, or register with southwestvalet.com site or services, a cookie helps southwestvalet.com to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same southwestvalet.com website, the information you previously provided can be retrieved, so you can easily use the southwestvalet.com features that you customized.
You have the ability to accept or decline cookies. Most Web browsers automatically accept
cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you
choose to decline cookies, you may not be able to fully experience the interactive features of the
southwestvalet.com services or websites you visit.
Links
This website contains links to other sites. Please be aware that we are not responsible for the
content or privacy practices of such other sites. We encourage our users to be aware when they
leave our site and to read the privacy statements of any other site that collects personally
identifiable information.
Security of your Personal Information
southwestvalet.com secures your personal information from unauthorized access, use, or disclosure.
southwestvalet.com uses the following methods for this purpose:
- SSL Protocol
- southwestvalet.com does not store credit card information. Information provided by our clients
using website (lead capture) form fill is stored securely in a Customer Relationship Management
(CRM) system. Only employees of southwestvalet.com have access to this information.
When personal information (such as a credit card number) is transmitted to other websites, it is
protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.
We strive to take appropriate security measures to protect against unauthorized access to or
alteration of your personal information. Unfortunately, no data transmission over the Internet or
any wireless network can be guaranteed to be 100% secure. As a result, while we strive to
protect your personal information, you acknowledge that: (a) there are security and privacy
limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and
privacy of any and all information and data exchanged between you and us through this Site
cannot be guaranteed.
Right to Deletion
Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:
• Delete your personal information from our records; and
• Direct any service providers to delete your personal information from their records.
Please note that we may not be able to comply with requests to delete your personal information
if it is necessary to:
• Complete the transaction for which the personal information was collected, fulfill the
terms of a written warranty or product recall conducted in accordance with federal law,
provide a good or service requested by you, or reasonably anticipated within the context
of our ongoing business relationship with you, or otherwise perform a contract between
you and us;
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal
activity; or prosecute those responsible for that activity;
• Debug to identify and repair errors that impair existing intended functionality;
• Exercise free speech, ensure the right of another consumer to exercise his or her right of
free speech, or exercise another right provided for by law;
• Comply with the California Electronic Communications Privacy Act;
• Engage in public or peer-reviewed scientific, historical, or statistical research in the
public interest that adheres to all other applicable ethics and privacy laws, when our
deletion of the information is likely to render impossible or seriously impair the
achievement of such research, provided we have obtained your informed consent;
• Enable solely internal uses that are reasonably aligned with your expectations based on
your relationship with us;
• Comply with an existing legal obligation; or
• Otherwise use your personal information, internally, in a lawful manner that is
compatible with the context in which you provided the information.
Children Under Thirteen
southwestvalet.com does not knowingly collect personally identifiable information from children under
the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for
permission to use this website.
E-mail Communications
From time to time, southwestvalet.com may contact you via email for the purpose of providing
announcements, promotional offers, alerts, confirmations, surveys, and/or other general
communication. In order to improve our Services, we may receive a notification when you open
an email from southwestvalet.com or click on a link therein.
If you would like to stop receiving marketing or promotional communications via email from
southwestvalet.com, you may opt out of such communications by clicking on the "unsubscribe" link
found in the footer of every marketing email.
External Data Storage Sites
We may store your data on servers provided by secure third party hosting vendors with whom we
have contracted.
Changes to this Statement
southwestvalet.com reserves the right to change this Privacy Policy from time to time. We will notify
you about significant changes in the way we treat personal information by sending a notice to the
primary email address specified in your account, by placing a prominent notice on our website,
and/or by updating any privacy information. Your continued use of the website and/or Services
available after such modifications will constitute your: (a) acknowledgment of the modified
Privacy Policy; and (b) agreement to abide and be bound by that Policy.
Contact Information
If you have any questions about this Privacy Policy, please contact us at legal@southwestvalet.com
Effective Date: August 1st, 2024